At SKÖVDE LÖVTRÄ AB, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy outlines the types of information we collect, how we use it, and the rights you have regarding your personal data in accordance with the **EU General Data Protection Regulation (GDPR)** and Swedish data-protection laws.

1. Information We Collect

We may collect the following categories of personal and business information:

Contact Information: Name, company name, email address, phone number.

Order & Inquiry Details: Product preferences, delivery location, project specifications, uploaded documents.

Technical Data: IP address, device information, and browsing behaviour collected via cookies.

Payment or Billing Details: For processing purchases and invoices.

2. How We Use Your Information

We use your information to:

• Process quotes, orders, and deliveries.
• Communicate regarding inquiries, updates, or customer support.
• Improve our website, services, and customer experience.
• Maintain legal and regulatory compliance (e.g., export regulations, invoicing).
• Send marketing or product updates (only with your consent).

3. Legal Basis for Processing

We process your data based on:

• *Your consent
• Contractual necessity (e.g., fulfilling an order)
• Legitimate business interests
• with legal obligations

4. Data Sharing

We may share your information with:

• Logistics and shipping partners
• Payment processing providers
• Legal or government authorities (where required)
• Professional service providers such as accountants or auditors

We do not sell or trade your personal information.

5. Data Storage & Security

We store your data securely and protect it using technical, administrative, and physical safeguards. Data is retained only as long as necessary for business, legal, or operational purposes.

6. Your GDPR Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us via the details below.

7. Cookies

Our website may use cookies to improve functionality, track usage, and enhance user experience. You may disable cookies in your browser settings.

8. Contact Information

SKÖVDE LÖVTRÄ AB

Email: inquiry@skovdelovtraab.com